Context

In the emergency department

• Triage decisions have a direct impact on patients’ survival rates
• Distractors such as noise or task interruptions seem to impact triage quality
• Distractor effects are difficult to evaluate in real healthcare environments.

Solution

• Develop a Serious Game that reproduces an emergency department.
• Use the Serious Game to evaluate distractor effects on triage quality.

Advantages

• Research flexibility
• Measurement of distractor effects in the serious game
• Record of triage quality under different working conditions
• Serious game usable for research and education purposes

Results will provide a better understanding of the contribution of working conditions to safe care.